---
title: "Badge Printing"
slug: "badge-printing"
description: "On-demand Badge Printing is a comprehensive, self-service solution that eliminates the need for pre-printing or outsourcing to third-party event technology companies. Our system supports efficient configuration of event badges with a polished, professional look."
tags: ["Badge Printing", "Epson", "Launch Scanner", "Label Printer", "Mobile Pass"]
updated: 2025-12-03T18:39:38Z
published: 2025-12-03T18:39:38Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Badge Printing

On-demand **Badge Printing** is a comprehensive, self-service solution that eliminates the need for pre-printing or outsourcing to third-party event technology companies. Our system supports efficient configuration of event badges with a polished, professional look.

📖 [Design event mobile passes & badges](/v1/docs/event-mobile-passes-badges)

Customize your event badges using liquid markup, merge fields, and conditional logic. Our event badge service also lets you scan and print badges on-site, which will automatically update a registrant’s status to “Attended”.

We designed the system to ensure badges are crafted to meet your precise specifications. Here's an example, which we used for guests and staff at Summit 2022 in Nashville:

[![Example_Badge_-_Summit_2022.png](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/13326066363035.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/13326066363035.png)

## How It Works

1. The e-ticket, using the same QR codes already available for scanning in the Slate app, can be scanned using a wireless barcode scanner that doesn't require Wi-Fi. The scanner connects wirelessly to its docking station via USB to the tablet or via Bluetooth.

[![Scanner_and_Badge.jpg](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/14043177835931.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/14043177835931.png)

1. Within less than a second, printing begins using either internal stock inside the printer or fanfold stock (for the poly badges) from outside the printer.

[![Printer_Printing_Badge.jpg](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/14043181668123.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/14043181668123.png)
2. Within about three seconds, you'll have a fully-printed name badge in full color. A live-enqueuing process ensures scanning continues and the printers are fed data in a single-document, variable-pages approach that provides continued output during the peak of check-in.

[![Badge_Printer.jpg](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/14043182311323.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/14043182311323.png)

Slate can run on any Windows laptop, desktop, or tablet, such as a Surface tablet. Download the registration data for the event locally (to ensure fast printing even if the network connection is spotty) and connect to the hardware peripherals to bring this together.

## Step 1: Purchasing the Required Hardware

### Printer & Ink

Badge printing requires a specific printer and its own particular ink.

#### Epson ColorWorks CW-C4000 Color Inkjet Label Printer

Locate participating retailers on [Epson's website.](https://epson.com/For-Work/Printers/Label/ColorWorks-CW-C4000-Color-Inkjet-Label-Printer-%28Matte%29/p/C31CK03A9981) They can also be found at:

- [TexasLabelPrinters](https://texaslabelprinters.com/products/label-printers/epson-colorworks-c4000-label-printer/)
- [Dell Technologies,](https://www.dell.com/en-us/shop/epson-colorworks-cw-c4000-label-printer/apd/ac052053/printers-ink-toner) and others.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/13822001184155.png)

[Epson ColorWorks CW-C4000 Color Inkjet Label Printer](https://epson.com/For-Work/Printers/Label/ColorWorks-CW-C4000-Color-Inkjet-Label-Printer-%28Matte%29/p/C31CK03A9981)

The **CW-C4000**printer uses **SJIC41P** **ink cartridges**.

Available at [Amazon](https://www.amazon.com/s?k=SJIC41P+ink+cartridge&crid=2P961DHEXLBHD&sprefix=sjic41p+ink+cartridge%2Caps%2C52&ref=nb_sb_noss_2), [TexasLabelPrinters](https://texaslabelprinters.com/products/ink-cartridges-supplies/epson-colorworks-c4000-magenta-ink-cartridge/), [Jet City Label,](https://jetcitylabel.com/products/epson-cw-c4000-ink-cartridges-sjic41p?keyword=epson%204000%20in) and others (you can purchase additional cartridges).

- Epson SJIC41P Ink Cartridges:
  - Black – SJIC41P-MK
  - Cyan – SJIC41P-C
  - Magenta – SJIC41P-M
  - Yellow – SJIC41P-Y

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/13821828376475.png)

[SJIC41P ink cartridges](https://epson.com/i/C31CK03A9981)

#### Epson TM-C3500 Color Label Printer

The **TM-C3500**is an old model that is no longer available.

![Epson_TM-C3500.png](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/13328015949851.png)

[Epson ColorWorks C3500 Color Label Printer](https://epson.com/For-Work/Printers/Label/ColorWorks-C3500-Color-Label-Printer/p/C31CD54011)

The **TM-C3500**printer uses **SJIC22P ink cartridges**.

Available at [Amazon](https://www.amazon.com/s?k=sjic22p+ink+cartridge&sprefix=sjic22p+%2Caps%2C46&ref=nb_sb_ss_fb_1_8_retrain-deeppltr), [TexasLabelPrinters](https://texaslabelprinters.com/products/ink-cartridges-supplies/epson-colorworks-c3500-magenta-ink-cartridge/), [Jet City Label,](https://jetcitylabel.com/products/epson-tm-c3500-ink-cartridges-sjic22p?variant=24561537384512) and others (you can purchase additional cartridges).

- Epson SJIC22P Ink Cartridges:
  - Black – C33S020577
  - Cyan – C33S020581
  - Magenta – C33S020582
  - Yellow – C33S020583

![SJIC22P_family_trans_690x460.png](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/13328478821531.png)

[SJIC22P ink cartridges](https://epson.com/For-Home/Ink/Epson-SJIC22P-Ink-Cartridges-for-ColorWorks-C3500/i/C33S020581)

### Hand Scanner (Zebra DS2278)

Available at [Amazon](https://www.amazon.com/Cordless-Handheld-Standard-Presentation-DS2278-SR7U2100PRW/dp/B076N6FMFJ?th=1), [Barcode Factory](https://www.barcodefactory.com/zebra/scanners/ds2278?gclid=Cj0KCQjw-fmZBhDtARIsAH6H8qjnHutDmcdAbfU4TB5Edy0gD_WlIX1lXQ8UaG9Osw9CjRXjemBUsNwaAo2_EALw_wcB), [POSGuys,](https://posguys.com/barcode-reader-scanner_3/Zebra-DS2278_2590/?src=aw&gclid=Cj0KCQjw-fmZBhDtARIsAH6H8qhOQreJMBI1pJdlKZvcfPJrUeOaLHDkfTA3I_J59H6VXxfHvjcBS80aAmiYEALw_wcB) and others.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image(31).png)

[DS2200 Series 1D/2D Scanner](https://www.zebra.com/us/en/products/scanners/general-purpose-handheld-scanners/ds2200-series.html)

### Tablet or Laptop

These can be Surface Tablets or Windows Laptops. **Must** run Windows 10+ with a 64-bit Intel processor. We recommend keeping this device up to date with the latest software versions and badge printing configurations.

### Name Badges

Technolutions partners with [KLEERTECH](https://www.kleertech.com/) to offer name badges that can be used for on-site badge printing. This partnership allows us to provide timely shipment and a discount in price, as we have purchased in bulk. While multiple sizes and formats of badge stocks will eventually be supported, this partnership currently offers the following style and format:

- 4”x 11”
- Matte poly ELC synthetic badge
- Fold at 5.5”
- Scan mark on back every 11”
- 2 slots

## Step 2: Downloading the Required Software

The following software applications and drivers are required for badge printing:

- **Printer Drivers:**
  - [C3500 Printer Driver v2.6.0.1](https://urldefense.com/v3/__https:/nam10.safelinks.protection.outlook.com/?url=https*3A*2F*2Fftp.epson.com*2Fdrivers*2Fpos*2FTMC3500_64bit_v2601.exe&data=05*7C01*7Csmccaslin*40nyit.edu*7Cc596d979d2d447c37c7708db1c172257*7C1a561373a3a14beda7c281410491a214*7C0*7C0*7C638134661091296205*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C0*7C*7C*7C&sdata=3DAROqlNJCdHVpm9crWMgoWF42XesmuKE8K*2B3SrwT*2Fc*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUl!!IBzWLUs!UvFm5jrhASxzphy5d6MLMklw2NR9aiRgxi5RWXCAQd-fM1N19q8ercMQOED9pSNcXZlNklISBdyXUjT1bBX9POnrrLRZEp1S%24)
    - [Additional C3500 Downloads](https://epson.com/Support/Printers/Label-Printers/ColorWorks-Series/Epson-ColorWorks-C3500/s/SPT_C31CD54011) (not required)
  - [C4000 Printer Driver v1.1.0.4](https://ftp.epson.com/drivers/pos/CWC4000_x64_v1104.exe)
    - [Additional C4000 Downloads](https://epson.com/Support/Printers/Label-Printers/ColorWorks-Series/Epson-ColorWorks-CW-C4000/s/SPT_C31CK03101) (not required)
      - Check here for the most up to date firmware.
- [Scanner Drivers](https://www.zebra.com/us/en/support-downloads/software/scanner-software/scanner-sdk-for-windows.html)
- [Slate Desktop](https://technolutions.com/slate/service/desktop/SlateDesktopInstaller.msi)
- [Microsoft .NET 6.0](https://dotnet.microsoft.com/en-us/download/dotnet/6.0)
- [Scan to Connect Utility for Windows](https://www.zebra.com/us/en/support-downloads/software/utilities/cordless-scantoconnect.html) (required for Bluetooth scanners only)

## Step 3: Purchasing the Badges

Before you can start printing badges, you'll need to purchase blank labels.

> [!CAUTION]
> 🔔 **Important!**All orders are final and non-refundable. Processing will not begin unless orders are paid in full.

To purchase labels:

1. Go to **Database → Slate Credits.**
2. At right, select **Order Badge Paper**.
3. Complete the form. Verify a mailing or shipping address before submission.

## Step 4: Printing at the Event

### Printer Setup

Before you can start printing, you must perform some initial physical setup, configure the printer settings on your Windows device, then reset the printer's media name.

#### **Initial setup**

1. Remove the roll of paper that was sent with the printer.
2. Open the front of the printer and remove the roll.
3. Open the back flap, remove the round piece, and snap it into the front. The round part follows the contour of the printer.
4. Close the printer. Leave the printer on.
5. Connect the Printer to your Windows device.
6. If you haven't already, install the appropriate Printer Driver from Epson.

### Setup specific to the EPSON CW-C4000

#### Configure printer properties: Printer Utilities for the EPSON CW-C4000

1. On your Windows device, open the **Start Menu** > **Settings** > **Devices** > **Printers & scanners**.
2. Select **EPSON CW-C4000u,**then click **Manage.**
3. Click **Printer Properties.**
4. In the General tab, enter the name "EPSON CW-C4000" (without quotes).
5. Click **OK**.
6. From the Start menu, navigate to **CW-C4000 Printer Setting**. Navigating to the Printer Utilities this way provides additional options.
7. Click **OK**or **Close**until you reach the Printer Setting screen.
8. If settings were previously configured, click **Detailed settings > Initialize Printer**.
9. Click **Reset**.
10. Click **Erase**. Your printer is reset to its factory settings.
11. Exit the settings menu.
12. Restart your printer.
13. Repeat **Step 6** to navigate back to the Printer Utilities.
14. Select **Media settings**.
15. Configure the following:
  - **Media source**: Rear Feed (Fanfold)
  - **Media form (detention)**: Continuous paper (black mark detection)
  - **Media coating type**: Matte or Synthetic
  - **Print Quality**: Normal or Speed
16. Select **Apply Settings.**
17. Select **Detailed Settings**> **Printer settings.**
18. Configure the following settings:
  - **Power on action**: No feed
  - **Paper replacement action**: No feed
19. Select **Apply Settings.**
20. Select **Detailed Settings**> **Operating Time Settings.**
21. Configure the following settings:
  - **Power Saving Transition Time**: 1 min
  - **Media Hold Fan stop time**: 1 sec
22. Select **Apply Settings.**
23. Select **Detailed Settings**> **Nozzle check settings**
24. Configure the following settings:
  - **Trigger to Head Maintenance**: 10 Clogged Nozzles
  - **Nozzle Check Interval**: 3000 labels
  - **Cleaning after self-check**: Disable
  - **Dot Substitution**: Enable
  - **Operation at unrecoverable clogged nozzle**: Ignore and continue
25. Select **Apply Settings.**
26. Select **Set**.
27. Select **Close**.
28. Exit Printer Utilities.

#### Configure printer properties: Printing Preferences for the EPSON CW-C4000

1. In Printer Properties, click the **General** tab.
2. Under Media Settings, from the Media Name list, select **Custom**.
3. Click **Media Definition** > **New...**
4. Configure the following settings:
  - **Name**: Badge
  - **Dimensions**:
    - **Width**: 4
    - **Length**: 10.8 (will provide a 0.2 inch buffer to ensure better black mark detection)
  - **Media Form**: Continuous paper (black mark detection)
  - **Media Coating Type**: Synthetic
  - **Print Quality**: Speed
  - **Settings For Paper Handling After Print**: Cut (after printing last label)
5. Click **OK**.
6. Select **Media Name: Badge**
7. Click **Media Detection…**:
  - **Media Source**: Rear Feed (Fanfold)
  - **Media Detection**: Black mark detection
  - Click**OK**
8. Click **Save as Favorite Setting…**
9. Give these settings a name. Click**Add.**
10. Click **Save/OK**.

#### Calibrate the sensor

To calibrate the sensor, follow these menu instructions:

1. Menu → Maintenance → Calibration → Simple Media Detect
2. Menu → Maintenance → Calibration → Media Detect

> [!NOTE]
> *💡*Tip
> 
> In **Printing Preferences**, selecting **Print Preview**lets you test the process. Deselect this setting on the day of the event, or whenever you want to print on the name badges.

#### Insert Paper

1. If you are using our recommended paper, follow the directions on the screen of the printer to insert the fanfold paper.
2. The paper should be print-side facing up. The blackmark should be facing down and leading into the printer.

### Setup specific to the EPSON TM-C3500

#### Configure printer properties: Printer Utilities for the EPSON TM-C3500

1. On your Windows device, open the **Start Menu > Settings > Devices > Printers & scanners.**
2. Select**EPSON TM-C3500 V2**, then click **Manage**.
3. Click **Printer Properties**.
4. In the General tab, enter the name "EPSON TM-C3500" (without quotes).
5. Click **Preferences... > Printer Utilities > Printer Setting Utility**
6. Configure the following Media Settings:
  - **Media Source**: Fanfold paper
  - **Media Detection**: Continuous paper (blackmark)
7. Make sure the printer is closed, then click **Apply Settings**.
8. Follow on-screen directions to move the paper feed guide as shown in the diagram.
9. Turn the printer off, wait 5 to 10 seconds, then turn the printer back on.
10. With the printer completely closed, configure the following settings:
  - Printer Operation Setup:
    - **Nozzle Check Mode**: No missing dot detection mode
    - Click **Apply Settings.**
  - Advanced Settings > Panel Button Settings:
    - **Enable/Disable the Cleaning Button**: Disable (Recommended because it prevents the printer from starting a cleaning routine that disables the printer for its duration).
    - Click **Apply Settings.**
  - Advanced Settings > Operating Time Settings:
    - **Platen Vacuum Operation Pause Time**: 1 Hour
    - **Data Standby Time:** 15 seconds
    - Click **Apply Settings**.
11. Click **Save/OK** until you have exited Printer Utilities.

#### Configure printer properties: Printing Preferences for the Epson TM-C3500

1. In Printer Properties, click the **General** tab.
2. Under Media Settings, from the Media Name list, select **Custom**.
3. Click **Media Definition** > **New...**
4. Configure the following settings:
  - **Name**: Badge
  - **Dimensions**:
    - **Width**: 4
    - **Length**: 10.8 (will provide a 0.2 inch buffer to ensure better black mark detection)
  - **Media Form**: Continuous Paper (Black Mark)
  - **Media Coating Type**: Synthetic
  - **Print Quality**: Speed
  - **Settings For Paper Handling After Print**: Auto Cut (After Every Page)
5. Click **OK**.
6. Select **Media name: Badge**
7. Click the **Options** tab. Make sure **borderless printing** is selected.
8. Click the **Driver Utilities** tab.
9. Click **View Preferences.**Configure the following setting:
  - **Import/Export Settings**: You can export the settings you've configured and save them to your Windows device. This can then be used to import the settings to another device.
10. Click **Save/OK**.

#### **Calibrate the sensor**

1. On the operation panel of the printer, select **Menu** → **Maintenance** → **Calibration** -> **Simple Media Detect**.
2. If it is still not detecting then do the other option, **Menu** -> **Maintenance** -> **Calibration** -> [**Media Detec**t].

### Scanner Setup

#### Performing a factory reset for each scanner

To configure a Zebra DS2278 barcode scanner for Slate, **scan the following barcode once for each scanner**. This barcode triggers a factory reset of the barcode scanner and adjusts settings for compatibility with Slate.

![DS2278.png](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/ds2278.png)

*Scan this barcode with each scanner you plan to use.*

If you are using a Bluetooth scanner, complete this factory reset before pairing the device to the tablet/laptop (which requires [Scan to Connect Utility for Windows](https://www.zebra.com/us/en/support-downloads/software/utilities/cordless-scantoconnect.html)).

**Configuring scanner settings on your Windows device**

1. If you haven't already, install the required [Scanner Drivers.](https://www.zebra.com/apps/dlmanager?dlp=7b8a235653193b4c72c440110c25661656f56f5180957c98e7c0bc2144149cd156a1bc6e684725ab35632bcef45681743f9de60a9e47f4c405d517c640f32348179ce22306818fa98902826c9a01de262bb2c7e2b18e41f09fd4e3f69a38a4e84a40bbbd92dc254fe1407518b5d68884fdabbdf6be42ce9e23495a47d39822d8&c=us&l=en)
2. Click **Install** → **Next** → **Complete** → **Finish.**

> [!TIP]
> ✨**Tip
> 
> Use one scanner and one printer with one tablet or laptop. Physically label your hardware so you know which scanner, base, printer, and Windows device are connected.

### The Scanning Process and Badge Printing at the Event

In your event, configure your **Mobile Pass**. This pass includes the QR code scanned at your event.

Select an individual registration on the event management page to view the merge fields and design of the Badge or Mobile Pass.

📖 **Required reading:** [Event Mobile Passes & Badges](/v1/docs/event-mobile-passes-badges)

### Launching the Scanner

The **Launch Scanner**button is on the event management page. To launch the application:

1. Select **Launch Scanner**. You are prompted to download the **Slate Desktop app**if you haven’t already.
2. Select **Open Technolutions Slate Desktop**. A **Slate Scan App**appears. The app downloads all of your badges and stores them on your local device.
3. Once the badges are downloaded, select the appropriate printer from the drop down.
4. Select **Save**.

### Scanning badges

To begin, scan a registrant’s Mobile Pass. The Scan App displays a green screen if successful, a red screen with a registration of *Unknown* if a QR code is not recognized.

The name badge prints on demand and, if you [enabled the cut setting in the printer setup](/v1/docs/badge-printing#printer-setup), tears accordingly.

### Navigating the registrant list

#### Refresh the registrant list

The registrant list loaded in the Slate Scan App does not represent live updates.****Select **Refresh (Synchronize)** to pull in new registrations or updates. Once all registrations are loaded, begin scanning again.

> [!WARNING]
> 📝**Note:** This may take time based on your internet connection and number of registrations.

#### Search the registrant list

Select the **Search (Lookup)** icon to manually print a badge without scanning.

To search:

1. Click the Search icon. A list of registrations appears in a popup.
2. Enter the name of the registrant.
3. Select their name from the results.
4. Click **Print**. The name badge prints on demand.

> [!TIP]
> ✨**Tip
> 
> If the Lookup Badge window is open, keep the cursor in the **Search Registrants**box while scanning.