---
title: "Bots Overview"
slug: "bots"
description: "Bots in Slate use AI to offer answers to frequently asked questions."
tags: ["Creating a Bot", "Inbox Live Bots", "Bot", "Assign a Bot"]
updated: 2026-06-18T14:23:37Z
published: 2026-06-18T14:23:37Z
canonical: "knowledge.technolutions.net/bots"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Bots Overview

**Bots** let you automate responses to Inbox messages. Find them in **Database → Bots.**

There are **four types of bots** you can create:

## Agents 🤖

An SMS and web bot empowered to communicate with constituents and complete tasks on your behalf.

**📖 Further reading:** [Create an agent](/v1/docs/agents)

## AI chat bots ✨

An SMS and web bot that uses AI to determine the best response based on large-scale information sources you provide it.

**📖 Further reading:** [Create an AI chat bot](/v1/docs/ai-chat-bots)

## Q&A chat bots❓

An SMS bot that uses AI to determine the nature of a constituent’s question, then provides the best fitting response—verbatim—from an answer bank you provide.

**📖 Further reading:** [Create a Q&A chat bot](/v1/docs/qa-chat-bots)

## Reply bots 🤳

> [!WARNING]
> 🏗️ This feature is not currently accessible
> 
> Keep up with the latest Summit feature releases in [What’s New](https://community.technolutions.net/whats-new).

An SMS bot that looks for keywords you provide and then takes some associated action in Slate.

**📖 Further reading:** [Create a reply bot](/v1/docs/reply-bots)