---
title: "FlippedApp by Concept3D"
slug: "concept3d-flipped-app"
updated: 2026-03-27T17:55:09Z
published: 2026-03-27T17:55:09Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# FlippedApp by Concept3D

**FlippedApp** is a recruiting software from Concept3D that helps you find application-ready students for your institution’s enrollment goals. Slate can be configured to automatically import students from FlippedApp.

## Step 1: Create a FlippedApp service account

The FlippedApp service account in Slate lets you receive messages from students on the timeline.

1. From the main navigation, select **Database.**
2. Under Users & Access, select **User Permissions.**
3. Select **New User.**
4. Configure the following settings:
  - **First name:** Flipped App
  - **Last name:** Service Account
  - **Email:**Enter your email (you will not receive any emails from FlippedApp)
  - **User Type:** Service Account
  - **User ID:** Enter `<SchoolName>FlippedAppServiceAccount`, where `<SchoolName>` is the name of your institution.
    - You will need the userid in a later step below.
  - **Password:**Enter a password.
    - Save the name of the password as you will need it in a later step below
  - Select **Enable account for access**

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-1KO2T06R.png)
5. Select **Save.**

Save the username and password in a password manager so you can reference them later in this article.

## Step 2: Import FlippedApp objects with Suitcase

With Suitcase, you can import:

- Two **FlippedApp export queries,**which lets you send data to FlippedApp
- The **FlippedApp source format**, which lets you import FlippedApp interactions

To import the queries and source format into your database:

1. Copy the following **Suitcase ID:**

```SuitcaseID
89779c13-4d28-4846-933a-7e77b480228e:sig
```
2. Select **Database**from the main navigation.
3. Select **Suitcase**under Import and Data Processing.
4. Select **Import**.
5. Paste the Suitcase ID from above.
6. Select **Retrieve**. The Import Suitcase popup appears:

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Suitcase import(1).png)
7. Select **Import**.

Next, we’ll configure the FlippedApp queries and schedule them for export.

## Step 3: Customize the FlippedApp queries and schedule for export

The two export queries we’ve just imported, **Flipped App Person Lookup Name with birthdate and email** and **Flipped App Ref id Lookup**, must be configured before use.

To configure these queries:

#### Make a copy of the query

1. Select **Queries / Reports**from the main navigation.
2. Select **Flipped App Person Lookup Name with birthdate and email**.
3. Select **Edit Query**.
4. Select **Copy.**A popup appears.
5. Configure the following settings:
  - **Destination:** New Query
  - **Query Name:**Enter a name.
  - **Folder:**Optionally select a new folder for the copied query, or select *Other*to create a new one.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-MCJBM0UO.png)
6. Select **Save.**You are redirected to the new query's overview page.

🔁 Repeat for the **Flipped App Ref id Lookup** query.

#### Configure the *Flipped App Person Lookup Name with birthdate and email*query

1. In the overview page for the **Flipped App Person Lookup Name with birthdate and email**query, select **Edit Query.**
2. Adjust the exports and filters to fit those in use in your Slate database.
3. Select **Edit Permissions**. A popup appears.
4. Select **Add Grantee**.
5. Configure the following settings:
  - **Active**: Active
  - **Type**: Username
  - **Name**: Name the query `Student Search URL`.
  - **Username:**Enter `<SchoolName>FlippedAppSync`, where `<SchoolName>` is your institution’s name. The username is the same between both queries.
  - **Password:** Enter a password and save it in a password manager. The password is the same between both queries.
  - **Token**: A token is generated automatically.
  - **Permissions**: Select *Web Services*

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Add Grantee - Student Search URL.png)
6. Select **Save.**
7. Select**Close.**

#### Configure the *Flipped App Ref id Lookup* query

1. In the overview page for the **Flipped App Ref id Lookup** query, select **Edit Query.**
2. Adjust the exports and filters to fit those in use in your Slate database.
3. Select **Edit Permissions**. A popup appears.
4. Select **Add Grantee**.
5. Configure the following settings:
  - **Active**: Active
  - **Type**: Username
  - **Name**: Name the query `Student Details URL`.
  - **Username:**Enter `<SchoolName>FlippedAppSync`, where `<SchoolName>` is your institution’s name. The username is the same between both queries.
  - **Password:** Enter a password and save it in a password manager. The password is the same between both queries.
  - **Token**: A token is generated automatically.
  - **Permissions**: Select *Web Services*

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Add Grantee - Student Details URL.png)
6. Select **Save.**
7. Select**Close.**

## Step 4: Concept3D configurations

To set up the Concept3D side of the integration, you will **add the following to your FlippedApp profile**:

- Web service URLs associated with the resources you imported with Suitcase
- The username and password of your FlippedApp service account

### Query: Flipped App Person Lookup Name with birthdate and email

To copy the web services URL for the *Flipped App Person Lookup Name with birthdate and email* query:

1. Select **Queries / Reports**from the main navigation.
2. Select **Flipped App Person Lookup Name with birthdate and email**.
3. Select **Edit Query**.
4. Next to Web Service, select **JSON**.
5. From the Service Account list, select the **Username**created in the previous steps.
6. Copy the URL. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Copy Web services URL for queries.png)

#### Paste the URL into FlippedApp

To share this URL with Concept3D:

1. Log in to your FlippedApp account.
2. Under My Profile, select **Settings**.
3. Select **Account**.
4. Navigate to the **Slate Integration**section.
5. Under **Integration Configuration**, paste the URL in the **Student Search URL**field.![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Student Search URL.png)

Next, we’ll copy the other query’s web services URL.

### Query: Flipped App Ref Id Lookup

To copy the web services URL for the *Flipped App Ref Id Lookup*query:

1. Select **Queries / Reports**from the main navigation.
2. Select **Flipped App Ref Id Lookup**.
3. Select **Edit Query**.
4. Next to Web Service, select **JSON**.
5. From the Service Account list, select the **Username**created in the previous steps.
6. Copy the URL. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Copy web services URL for queries - Student Details URL.png)

#### Paste the URL into FlippedApp

To share this URL with Concept3D:

1. Log in to your FlippedApp account.
2. Under My Profile, select **Settings**.
3. Select **Account**.
4. Navigate to the **Slate Integration**section.
5. Under **Integration Configuration**, paste the URL in the **Student Details URL**field.![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Student Details URL.png)

### Source format web services POST URL

The Suitcase import added the **FlippedApp Interactions source format**to****your Slate database. This source format is used to import Flipped App Interactions.

As with the queries, you must share the source format’s **web services POST URL**with Concept3D to receive interactions data.

1. Select **Database**from the main navigation.
2. Select **Source Formats**.
3. Select the **FlippedApp source format.**
4. Next to Web Services, select **View**.
5. Select the **Certificate Based Authentication** tab.
6. Copy the URL. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/View web services - copy URL.png)

#### Paste the URL into FlippedApp

To share this URL with Concept3D:

1. Log in to your FlippedApp account.
2. Under My Profile, select **Settings**.
3. Select **Account**.
4. Navigate to the **Slate Integration**section.
5. Under Integration Configuration, paste the URL in the **Web Service API URL**field. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Web Service API URL.png)

### Service account username and password

1. Retrieve the FlippedApp Service Account **username** and **password**.
2. Log in to your FlippedApp account.
3. Under My Profile, select **Settings**.
4. Select **Account**.
5. Navigate to the **Slate Integration**section.
6. Under Timeline User, paste the service account’s **username**in the **Slate Username**field.
7. Paste the service account’s password in the **Slate Password**field.

At the end of these steps, you should have the following information entered in the FlippedApp settings:

- Student Search URL
- Student Details URL
- Web Service API URL
- Slate Username
- Slate Password

Select **Authorize Slate**to allow Concept3D to begin sending files to your database.

> [!CAUTION]
> 🔔 Wait until you receive at least one data file from Concept3D before proceeding to the next step.

## Step 5: Configure remap settings for the source format

The remap settings of the source format tell Slate how to process the data for the uploaded files. As with other standard source formats, standard fields have been pre-mapped, but you can adjust these standard mappings.

#### Field mappings

To edit field mappings:

1. Select **Database** from the main navigation.
2. Under Import, select **Source Formats.**
3. From the list, select **FlippedApp Interactions**.
4. Select **Edit Mappings**. Several fields have been pre-mapped for convenience, but you can adjust these mappings as needed.
5. Confirm and customize any destination field settings as desired.

#### Prompt value mappings

In the **Prompt Value Mappings**stage, note that there are two source values that correspond with the source field `interaction_sub_code`:

- `flippedapp-message-from-admissions`
- `flippedapp-message-from-student`

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/FlippedApp interactions.png)

You can either:

- map these to existing interactions in your database by selecting a **destination value**, or
- add two new interactions to your database manually

**Add new interactions manually**

To create new interactions to correspond with FlippedApp’s source values:

#### Create a parent code

1. Select **Database.**
2. Under Records and Datasets, select **Activity/Interaction Codes.**
3. Select **Insert.**
4. Configure the following settings:
  - **Status:**Active
  - **Type:**Interaction
  - **Code:**Enter****`flippedapp`
  - **Label:**Enter****`FlippedApp`
5. Select **Save.**

#### Create a child code for `note_from_student`

1. Select **Insert.**
2. Configure the following settings:
  - **Status:**Active
  - **Type:**Interaction
  - **Code:**Enter****`note_from_student`
  - **Parent Code:**Select **FlippedApp**
  - **Label:**Enter `Note from student`

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Child interaction code.png)
3. Select **Save.**

#### Create a child code for `note_from_admissions`

1. Select **Insert.**
2. Configure the following settings:
  - **Status:**Active
  - **Type:**Interaction
  - **Code:**Enter****`note_from_student`
  - **Parent Code:**Select **FlippedApp**
  - **Label:**Enter `Note from student`

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Child interaction code - admissions.png)
3. Select **Save.**

#### Refresh the quartet, append values

1. To make the interactions you’ve just created available for immediate use, [refresh the quartet](/v1/docs/refreshing-the-quartet) or wait about 15 minutes.
2. Select **Database** from the main navigation.
3. Under Import, select **Source Formats.**
4. From the list, select **FlippedApp Interactions**.
5. Select **Edit Mappings.**
6. Select **Prompt Value Mappings.**
7. Select `interaction_sub_code`.
8. For each destination value, select **FlippedApp.**

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Map new interaction codes.png)

#### Map users

To map users:

1. In the **Prompt Value Mappings**stage, from the list of source fields, select `user`.
2. Select **Append Values.**
3. Enter the emails of your FlippedApp users (staff).
4. Map the values to the users in your database and select **Save**.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Map user.png)

#### Remap Activation

Once finished customizing the **Remap** settings, turn on the import using the following steps:

1. Select **Database** on the main navigation bar and select **Source Formats**.
2. Select the **FlippedApp Interactions**source format.
3. Set the **Remap Active** flag to **Active**.
4. Click **Save**