- 03 Apr 2024
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Deliver Overview for Student Success
- Updated 03 Apr 2024
- 1 minute read
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Deliver is your all-in-one solution for email, SMS, print, and voice communications.
With Deliver, you can:
Engage constituents with automated drip campaigns
Stay on top of your campaigns in a calendar view
Create mailing templates
Review real-time analytics
Send print mailings
Use Deliver to reach:
Current students
Student employment applicants
Counselors
Parents
Delivery on your schedule
Any communication can be sent as a one-off, automated to send for a span of time, or indefinitely.
Frequency | Example |
---|---|
One-off | Send a one-time email to all students who are Biology majors. |
Span | Send a finite series of welcome communications from the Biology department to any student who declares or changes their major to Biology. |
Indefinite | Warn students that drop beneath an engagement threshold that dropping a class could affect their financial aid packages. |
Precision targeting
Automated mailing campaigns find exactly the audience you're looking for using a combination of rules, populations and filters.
For example, say you want to message students who have shown an interest in on-campus housing. You might have a housing inquiry form that, when completed, triggers a rule that places the submitter in the population Housing.
In Deliver, you can build a recipient list to find any record that has entered this population in the last 24 hours. Then, you could send this population follow up communications about the move-in and move-out process.
Aesthetic consistency across every campaign
Templates unify aesthetics across communications.
For instance, save consistent institutional branding like headers, footers, or tables in an email template, and you won't need to recreate that branding for every communication that goes out.
After saving a message in the Template folder, you can select it as the template for any new mailing, including emails for forms and events.
Further Reading
Read more about email templates.
System Generated Communications
Also known as system emails, these transactional communications are sent automatically when certain activities occur in Slate.
For example, when Slate receives a request to reset the password of a user's account, Slate sends an automated communication confirming this action.
Your database includes a number of default system emails, and you can create new ones as needed.
Further Reading
Read more about system emails.
Analytics on deck
Every communication in Slate includes an analytics dashboard that tracks a number of useful metrics, like:
Messages sent
Messages delivered
Opened rate
Clicks
Bounces
Skips, and more.
The data in these reports are updated continuously while the mailing is active. Reports can be exported as an Excel spreadsheet.