Donor / Alum Record
  • 22 Aug 2024
  • 9 minute read
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Donor / Alum Record

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Article summary

An individual's data is stored and displayed with the person record. Th record information includes status, biographical and contact information, a timeline of interactions, gifts, giving history, jobs, relationships, and more.

How to Create a Test Record

  1. Click Records on the Slate navigation bar. The Person summary page appears.

  2. Click New Record. A New Person form appears.

  3. Enter the following configurations:

    • Email: Give the test record an accessible email address.

    • First Name: Provide a first name for the record. Note: It is a good practice to append the word TEST to the first and last name so the record is easily identified as a test record.

    • Last Name: Provide a last name for the record. Note: It is a good practice to append the word TEST to the first and last name so the record is easily identified as a test record.

    • Birthdate: Provide a birthdate that is in the past (no unborn records may exist in Slate).

  4. Click Create. The person record will be created in Slate, and the record page appears. The record page provides several informative areas, including:

    • Status and ID: Records that are not manually assigned a status will display Status. The 9-digit Slate ID displayed here is automatically generated by Slate when the record is created.

    • Person Record Tabs: Specific details about a person are organized with these tabs.

    • Person Record Data Details: Clicking a tab displays details about the record. As fields, interactions, and other record details are added, that information will also appear in this area.

    • Tags: Click the Test Record tag to identify the record accordingly. A confirmation popup appears when setting this tag. Click OK to confirm.

A high-level summary of the person record appears on the Dashboard tab. Interactions associated with the person record will display on the Timeline tab.

Tip

The communications history feature in Slate consolidates all messages sent to or received from an email address or SMS number. At a glance, these messages are displayed by date, sender, recipient, subject, and status. You can access this from the Database page by selecting Communications History in the Communications area. Note that communications history follows the “Database” standard permission.

Profile Tab and Standard Slate Fields

This tab contains standard Slate fields (also called “system fields”) for a person record. With the Profile tab selected, use the right-side menu on the page to select and view each component of the profile.

Standard biographical fields are available through the Biographical link on the Profile tab.

For a complete list of these standard fields, refer to the Slate Standard Fields & Prompts. An excerpt of these fields includes: Prefix, First, Last, Preferred, Sex, Birthdate, Deceased, Race, Primary Citizenship, Residency Status, Social Security Number, and more.

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Review the standard Slate fields available for storing person data under each section of the profile tab.

Can other data be stored?

Yes! First, we recommend learning about the standard Slate fields. This knowledge will help avoid field duplication when adding custom fields and prompts.

Contact Information

Slate provides a standard ability for capturing address and device contact information. These standard configurations can be customized to provide additional granularity in capturing and storing contact information.

Address

Slate provides standard options for mailing and permanent addresses, but a record can include unlimited additional addresses. Slate provides real-time and batched address validation and standardization for addresses submitted either interactively and non-interactively.

To determine the correct address to use in a query, Slate uses table triggers to calculate and store a “rank” value. Addresses have two rank columns: Rank and Rank Overall.

  • Rank determines the address rank based on the address type. A record can have both a rank 1 mailing address and a rank 1 permanent address.

  • Rank Overall, also known as Active Address, determines the overall address rank, regardless of the address type. A record can have only one address assigned a rank overall of 1.

Custom address types (such as “business” or “vacation”) can be created configured by using the special prompt key of “address_type.”

Devices

Slate enables capturing and retaining multiple types of devices and their values. Like addresses, a record can include unlimited devices and device types. The rank is based on the device type.

Device types can be customized with the special prompt key of “device_type.”

Relationships

Types

Slate provides standard relationships of Brother, Father, Legal Guardian, Mother, Sister, Spouse, Step-Father, and Step Mother. These relationship types can be customized and additional types can be created by modifying the “relationship_type” prompt.

Linked vs Unlinked

Relationships can be either linked or unlinked records. In most cases, records should be linked. Linkages can occur across datasets. For example, a foundation that serves as vehicle for giving for a donor might have that donor listed as a “Covering Account” relationship type.

The unlinked relationships are used primarily for informational purposes. For example, it might be helpful to know that a donor has three small children, but those children do not need associated records.

Effect of Relationship Type and Soft Credit

Soft credits can be Defaulted, Suggested, or Hidden, based on the relationship type.

For example, an institution might choose to default soft credits to a “Spouse” relationship type. However, some spouses might want their giving to be recognized separately. In these cases, the spouses might have a “Spouse (In Name Only)” relationship type.

The Profile tab includes sections that offer multiple data points for a single item.

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For example, a record might have two siblings: Jane (15 years old) and John (17 years old). The data will appear like this:

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Schools

The person’s education history is located on the Schools link on the Profile tab.

Slate captures many school-specific standard fields, such as Institution, Degree, Level of Study, Major, and Date Conferred. Prompt lists for Degree, Major, and several other fields can be customized by modifying the Slate standard fields and prompts.

Besides the standard fields, custom school-scoped fields can be created. These fields will appear at the bottom popup that appears when entering a new institution for the person record.

Schools added to a record's profile are linked to an existing dataset of schools. The Organizations dataset pulls from College Board's list of post-secondary institutions across the United States.

On individual organization record pages, a dataset row query can be added that displays donors who attended a particular institution.

School data are also saved as grouped fields:

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Jobs / Employment

Job information is stored on the Jobs link on the Profile tab. Slate captures numerous job-related fields, such as organization name, address, date of employment, description, title, salary, and many other data points. Prompt lists are not standard for Job Function, Industry, and Sector. However, prompt lists can be created using special prompt key configurations.

A job can be linked to records within the Companies and Foundations dataset. This linkage allows for schools to query against employers who might match donations made by individuals.

A list of employees (current and former) can be displayed on the Dashboard tab on company and foundation records.

Jobs and courses data are also saved as grouped fields:

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Courses

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Why aren't there any institutions?

To add a course for a school, a school must first exist on the schools section of the profile tab. Once a school is added, that school will become available for selection in the institution drop down menu.

Interests

Extracurricular interests and sports data will be saved as grouped fields to allow for multiple entries.

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Sports

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Why aren't there any sports or ratings?

A customized list of sports and ratings should be added to Slate using the prompts section of Database.

Dashboards

Person Dashboard

The Dashboard tab displays high level information about the record. The information displayed here is read-only and includes information such as biographic and demographic data, recent interactions and events, tags, and contact information.

Clicking the email address or mobile phone number enables the sending of messages (email or SMS) directly from within Slate.

Custom information about the record can be displayed at the top of the Dashboard tab through the use of a Dashboard query. This provides at-a-glance information and can include links to commonly used forms, such as a contact report form.

🦈 Slate Bytes Video

Please watch the following Slate Bytes video for more information on this topic!

Giving Tab

Similar to the person Dashboard tab, an overview of giving information is included on the Giving tab. This high level information summarizes various data points about a record's giving.

Custom gift information can be included on this section through the use of a Dashboard query that uses the system key of “Dashboard Giving.”

Timeline

The Timeline tab provides an overview of all actions that take place against a record - whether native in Slate or externally - and creates a chronology of when these actions occurred. This provides a complete picture of exactly what has been happening with an individual record.

A large number of actions are automatically captured in Slate as Interactions, Sources, or Messages. This includes items such as Gifts, Payments, Messages, Imports, Form Submissions, and Event Registrations/Statuses. Clicking these items from the Timeline will show additional details about the specific action.

For things that occur outside of Slate (such as phone calls or physical mailings), custom interactions can be created and associated with individual records. Additionally, messages from external systems (such as Outlook and Gmail) can be brought into Slate and linked to the appropriate record.

Besides keeping track of actions that have already taken place against a record, the Campaigns link on the Timeline tab displays potential future drip marketing communications that a record might receive.

Audit Log

Audit Log, located on the Timeline tab, displays a record of changes that have been made against a record. Audit events include fields being set or unset, gift modifications, updates to address and contact information, query executions, and more.

Apart from the details of the audit event itself, Slate records the user or rule that initiated the event. The ability to view the audit log for records can be granted as a standard permission in Slate.

Materials

Slate can store an unlimited number of documents. These documents can be associated with any record, gift, or opportunity. These documents can be uploaded directly from a record or in batch using Batch Acquire.

Common examples of materials that can be stored within Slate include: copies of checks, copies of thank you notes, donor proposals, and personal biographies.

In addition to the storing of materials, PDFs and other Materials can be compiled and exported, either individually or in a batch.

Tabs

Standard Tabs

There are 5 standard tabs on records: Dashboard, Timeline, Giving, Profile, and Materials. These tabs do not need to be created and are used to categorize and display various Slate Standard values.

Custom Tabs

Custom tabs can be created to display custom information on the appropriate record. Details associated with a person, company, or fund should be added to one or multiple custom tabs. These individual data elements can be placed on a tab individually, or as part of a collection of grouped data known as Entities.


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