Calls placed using Slate Voice are automatically logged in the record's Timeline as a Placed Call.

To explore a record's call history:

1. Navigate to a Record.

2. Select the record's Timeline tab.

3. Select a Placed Call to view details.

   

• Status: Whether the call was outgoing or incoming.

• Timestamp: The date and time when the call was placed.

• Duration: The amount of time spent on the call.

• From: The Slate Voice phone number associated with the caller.

• To: The phone number being called.

• A red circle icon identifies calls that were recorded. If the call was recorded, you can listen to and download the recording in the Phone call pop up.