Student Success Support Resources
  • 16 Feb 2026
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Student Success Support Resources

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Article summary

Technolutions offers a comprehensive array of educational and support resources for its users to enhance their use of Slate:

Learning Lab

Accessible through the Slate Certified program, Learning Lab is a dynamic learning management system that delivers interactive, tailored online training designed with a focus on professional growth for Slate users of all proficiency levels - from beginners to advanced. Our curated courses provide an immersive experience, empowering you to harness the full potential of Slate.

Fundamentals of Slate

The Fundamentals of Slate learning paths are a series of online courses that allow users to learn the core principles and foundational concepts of Slate at their own pace through interactive, online course content. These courses are designed with an interactive approach, lending you the flexibility of self-paced learning.

  • Length: The course is approximately 20 hours long.

  • Format: The course is delivered online through a self-paced learning platform.

  • Prerequisites: No prerequisites are required.

Register for a Fundamentals of Slate course at any time and access it for one full year from the registration date.

Continuing Education

In addition to the Fundamentals of Slate courses, a collection of courses are launched annually to expand fundamental Slate knowledge and dive deeper into functional areas, including communications, queries and reports, permissions, portals, and more.

Knowledge Base

The Slate Knowledge Base provides extensive documentation, guides, training videos, webinars, technical articles, and other relevant resources. In addition to resources within the Knowledge Base, inline documentation is directly available within Slate and dynamically displays relevant articles.

Slate Preferred Partners

The Slate Preferred Partner Program recognizes organizations that integrate with Slate and offer implementation support while providing meaningful contributions to the higher education community. Slate Preferred Partners gain exclusive access to resources that provide a deeper understanding of product functionality, processes, and best practices.

Engage with Preferred Partners for on-campus and remote dedicated services, including implementation, consulting, and support services for Slate and your organization's Slate projects and priorities.

Community Forums

Perhaps the best support resource for implementing institutions and empowering your student success office comes from community support. Connect with the broader Slate Community, comprised of Technolutions staff, Preferred Partners, Community Ambassadors, and other Slate users, learn, share tips and tricks, solicit answers and advice, and collaborate.

Community Conversations

Join Technolutions' staff members and members of the Slate community for our series of focused community support conversations. These conversations provide dedicated support to institutions at all phases of their implementation on specific topics. This community-based approach provides an avenue to learn from Technolutions' staff and your colleagues' experiences at other institutions. Navigate to your Home Slate to register for an upcoming conversation.

Slate Showcase

Your institution can provision a Clean Slate environment that pulls from the Slate Student Success Showcase Database at any time. This environment displays examples of best practices within Slate for Student Success and how various elements may be configured. You have access to the showcases from each of the Slate Lifecycles: Admission, Student Success and Advancement.

Use the Suitcase Import tool to copy any data object from the Showcase environment into a production or test environment for further modification and customization. 

Technolutions Success & Support Teams

Client Success Managers assist partner schools with onboarding and implementing their Slate database by guiding your teams through the Slate ecosystem of resources.  In addition, Client Support Engineers are Slate subject matter experts who work closely with Client Success Managers to understand each institution's process to tackle more complex projects.


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