---
title: "Event Communications Overview"
slug: "event-communications-overview"
updated: 2026-03-09T21:50:04Z
published: 2026-03-09T21:50:04Z
canonical: "knowledge.technolutions.net/event-communications-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Event Communications Overview

As with [forms](/v1/docs/form-communications), you can send **automated communications**directly from an event.

## Creating an event communication

To create an event communication:

1. Go to **Events.**
2. Select an existing event, or [create a new one](/v1/docs/events-events-and-interviewsevents).
3. Select **Edit Communications**.
4. Select **New Mailing.**
5. Configure the following settings:
  - **Name:**Enter an internal name for the communication.
  - **Trigger:**Select the conditions under which the message should be sent. See [Form and Event Communications Triggers & Groups](https://knowledge.technolutions.net/docs/form-and-event-communications-triggers-groups).
  - **Offset:**The amount of time before or after the event the message is sent. Available for time-based triggers.
  - **Group:**Further narrows the conditions under which the mailing is sent. Available for some triggers. See [Form and Event Communications Triggers & Groups](https://knowledge.technolutions.net/docs/form-and-event-communications-triggers-groups).
  - **Status:**Active
  - **Method:**Select the medium for your message.
  - **UTM Tracking:**Include any UTM parameters as necessary.
  - **Calendaring:**Select a calendaring option:
    - **Attach iCal file:**Attaches a .ics calendar invite file to the message.
    - **Attach Meeting Invite:** The recipient receives a meeting invite compatible with Microsoft, Google, and other modern calendaring clients.
  - **Hide from Timeline:**Select to hide this communication from the timeline.
6. Select **Save.**

## Triggers

These communications are sent on the basis of the **trigger**you select.

**📖 Further reading:**[Form and Event Communications Triggers & Groups](https://knowledge.technolutions.net/docs/form-and-event-communications-triggers-groups)

There are three main types of triggers:

### **Upon**

These triggers depend upon a given action, like a registration for the event, or the event being cancelled, among others.

**📖 Further reading:**See the following articles related to certain *Upon*triggers:

- **Upon registration (including related event registration)**: Mailing is delivered to recipient when they register for this or any [related events](/v1/docs/related-events).
- **Upon waitlist registration:**Mailing is delivered to recipient when they register for the event’s [waitlist](/v1/docs/managing-registrations-waitlist-capacity).
- **Upon decline:**Mailing is delivered when a [recipient declines an RSVP](/v1/docs/upon-decline-mailings).

### Time

The mailing is delivered some amount of time before or after the event.

In the **offset**fields, enter days, hours, and minutes to specify how far in advance or following the event or deadline that the mailing should be sent.

### Outreach mailing (send as scheduled)

The trigger for **outreach mailings**is the date and time at which you’ve scheduled it to send. In this way, they’re like traditional Deliver mailings. This type of trigger is ideal for **RSVP emails**.

**📖 Further reading:**[Collecting RSVPs with Event Outreach Mailings](/v1/docs/event-invitations-and-rsvp)

## Groups

In the context of event communications, a **group**is the subset of records in the recipient list that qualify to receive the communication.

**📖 Further reading:**[Form and Event Communications Triggers & Groups](https://knowledge.technolutions.net/docs/form-and-event-communications-triggers-groups)

## Calendaring

When you create a new event communication, you can select one of two calendaring options:

#### Attach iCal File

This option attaches a [.ics calendar invite file](https://en.wikipedia.org/wiki/ICalendar) to the communication.

The recipient must download and open the file in their calendaring app of choice. They may need to manually import the file.

#### Attach Meeting Invite

This option attaches a meeting invite to the communication. These invites are picked up automatically by modern calendaring services, like Google, Microsoft 365, the Apple Mail app, and more.

When someone receives an email with a meeting invite, their calendar client pencils in the Slate event at the date and time it’s scheduled to occur. Keep in mind that this behavior may be impacted by the recipient’s preferences in their calendar app.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Calendaring - Attach Meeting Invite(1).png)