---
title: "Prevent Fraud with Identity Verification"
slug: "identity-verification"
updated: 2025-10-21T15:03:02Z
published: 2025-10-21T15:03:02Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Prevent Fraud with Identity Verification

You can combat fraudulent applications by requiring applicants complete a Stripe-powered **identity verification** process.

## How it works

#### Send the applicant a link

Send applicants a link to the identity verification page at any point in their application.

When applicants agree to the Stripe terms, they’re directed to continue on a smartphone if they aren’t on a device with a camera. They don’t need to create a Stripe account.

Initiating a verification (selecting *Agree and continue*) charges your default account 2 [Slate credits](/v1/docs/slate-credits).

#### Applicants provide documents + a selfie

Stripe asks applicants to

- Take pictures of their identification document (driver license, photo ID, or passport)
- Provide part of their government ID number, like the last four digits of a Social Security Number
- Take a selfie

#### Stripe verifies

Stripe compares the card’s information (ID number, expiration, and so on) against government and 3rd-party databases. It also confirms the physical object’s legitimacy, and can verify hundreds of different document types from around the world. Identity verification validates identities for individuals age 16 or older.

The selfie portion compares the subject to the photo on the ID and can detect digital layering techniques.

📖 Learn more about [Stripe Identity](https://stripe.com/identity).

#### Results are on the record

[Verification results](/v1/docs/identity-verification#step-6-viewing-and-approving-verification-results) are displayed immediately on the applicant’s profile tab.

## Before you begin

Before you can start verifying applicant IDs, you must have **Slate Credits**in your account.

> [!NOTE]
> ➡️ [Purchase Slate Credits](/v1/docs/slate-credits)

## Step 1: Configuring the application page

You can override the default page title and add custom instructions to the Identity Verification application page:

1. Go to **Database → Application Editor.**
2. Select **Person Scoped Configuration.**
3. Select **verify.**
4. Select **General Settings.**
5. Configure the following settings:
  - **Custom Title:**Enter a custom title. Defaults to *Identity Verification*.
  - **Instructions:**Enter custom instructions. Defaults to:
    - *You have been requested to complete an identity verification process. This process will only take a few minutes and requires that you have access to a smartphone and your identity documents, such as a driver's license or passport.*
6. Select **Save.**

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Custom title and instructions for ID verification application page.png)

## Step 2: Creating the checklist item

To create a checklist item for the act of ID verification:

1. Go to **Database → Checklists**.
2. Select **Insert**.
3. Configure the following settings:
  - **Status:**Active
  - **Folder:** Keep your checklist items organized by placing them in folders. Select *Other*to create a new folder.
  - **Scope:**Person/Application
  - **Section:**Select *Other*. In the text box, enter `Identity Verification` or similar.
  - **Subject:**Enter `Identity Verification` or similar.
  - **Key:**Enter `id_verification` or similar.
  - **Type:**Public
  - **Optional:**Required
  - **Optional for Reading:**Required for reading

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/New checklist item.png)
4. Select **Save.**

📖 [Checklist item settings](/v1/docs/checklist-item-settings)

## Step 3: Creating the checklist rules

We want to:

- Assign this checklist item to applicants, potentially based on some criteria
- Mark the checklist item as completed when the applicant has completed their verification

#### Assignment

To create the assignment rule:

1. Go to **Database → Rules**.
2. Select **New Rule**.
3. Configure the following settings:
  - **Filters:** Create filters to target a subset of the applicant population, if required. To apply this checklist item to all applicants, do not create any filters.
  - **Checklist:**Select the *Identity Verification*checklist item you created in the previous section.
  - **Action:**Add New
4. Select **Save.**

📖 [Add checklist items to an application](/v1/docs/add-checklist-items-to-an-application)

#### Fulfillment

To create the fulfillment rule:

1. Go to **Database → Rules**.
2. Select **New Rule**.
3. In the Filters section, select **Subquery Filter**.
4. Configure the following settings:
  - **Name:**Enter `Verification exists` or similar.
  - **Type:**Dependent subquery
  - **Aggregate:**Exists
  - **Exports:**Configure the following:
    1. Select **Export.**
    2. In the *Direct Exports*section, in the *Verifications*group, select **Verified.**
    3. Select **Continue.** ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Subquery filter - Verification Verified Exists.png)
5. Select **Save.**
6. In the Action section, configure the following settings:
  - **Checklist:**Select the *Identity Verification*checklist item you created in the previous section.
  - **Action:**Mark Existing as Received
  - **Force Update Status:**Do not update checklist items with an existing (non-awaiting) status
7. Select **Save.**

## Step 4: Copy the verification link

Now, we need to locate the link that takes applicants to the identity verification page in their application.

This link uses the following format:

```plaintext
https://YOUR-UNIVERSITY.edu/apply/verify?account=YOUR_SLATE_CREDIT_ACCOUNT_GUID
```

To get this link:

1. Go to any person record.
2. Select **Profile.**
3. Select **Verifications.**
4. Configure the following settings:
  - **Mode:**To test this feature, select *Test*, otherwise select *Live*.
  - **Account:** Default Account
  - **Link:**Copy this link.

#### Impersonating a verification

Here you’ll also find an **Impersonate** link. You can test the verification process for that particular record here.

> [!WARNING]
> 📝 Initiating a verification in *Live* mode incurs a charge of two [Slate credits](/v1/docs/slate-credits).

## Step 5: Deliver the link to the applicant you want to verify

With the link to the verification page in hand, we’ll provide it to an applicant whose identity we want to verify.

You can place the link in:

- a [Deliver mailing](/v1/docs/getting-started-with-deliver)
- the [applicant status portal](/v1/docs/custom-applicant-status-portal)
- a [form](/v1/docs/forms-overview)
- a [text message](/v1/docs/text-messaging-sms-overview)

#### The applicant experience

However you decide to communicate the link to the applicant, when they follow the link, they’ll arrive at your [application login page](/v1/docs/application-login-page).

Once they’ve logged in, they arrive at the verification page.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Start Verification.png)

When they select **Start Verification**, they’re brought to the Stripe-powered identity verification tool. They do not need to create a Stripe account.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Verification - Agree and Continue.png)

#### Multiple attempts

Applicants who fail the identity verification and require another chance should be instructed to contact the admissions office.

The failed verification can be [deleted](/v1/docs/identity-verification#deleting-a-verification), and the student can start over. This will incur a second charge.

## Step 6: Viewing and approving verification results

> [!NOTE]
> 🔒 Viewing verification information requires the [Identity Verification permission](/v1/docs/system-permissions#identity-verification).

When the verification is complete, results appear on the applicant’s record in **Profile → Verifications**. These results are scoped to the person: applicants who re-apply retain their verification status.

#### Verification

The first section on this page is **Verification,**and includes the following fields:

- **Created/Updated:**Timestamps from when the verification was first initiated and last updated, respectively
- **Verification:**The status of the applicant’s verification according to Stripe. Statuses include:
  - In-Progress
  - Processing
  - Verified
  - Unverified
- **Matched:**Whether the identity verified by Stripe matches the record. Statuses include:
  - Matched
  - Unmatched
- **Approved:**The verification is automatically *Approved*if both *Verification*and *Matched*are satisfied.
  - Otherwise, this appears as *Pending Review,*and you must decide whether to approve it.****
  - Select *Update Approval*to approve or unapprove the verification attempt.
- **Notes:**You can add notes to your approval decision.
- **Delete Verification:**[Deletes the verification.](/v1/docs/identity-verification#deleting-a-verification)

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/Verification section of Profile - Verifications.png)

The remaining sections on the *Verifications*page describe the success or failure of the components of the Stripe verification.

#### Document

- The validity of the applicant’s ID document as determined by Stripe.
- If the document is determined to be invalid, its status is **Unverified**.
- This section also includes the images that the applicant provided of their ID document.

📖 [Learn which forms of ID Stripe can validate](https://docs.stripe.com/identity/verification-checks?type=document#document-availability).

#### ID Number

- The validity of the applicant’s government issued ID number as determined by Stripe.
- If the ID number is determined to be invalid, its status is **Unverified**.

📖 [Learn which government ID numbers Stripe can validate.](http://docs.stripe.com/identity/verification-checks?type=id-number)

#### Selfie

- The validity of the selfie as determined by Stripe.
- If the selfie doesn’t match the photo in their ID document, its status is **Unverified**.
- If any of these components fail verification, the overall status of the verification is returned as **Unverified.**

> [!NOTE]
> 💡 Tip
> 
> To make this information accessible from the [Reader](/v1/docs/reader-overview), pull in the applicant’s verification exports as a [merge field in an HTML-enabled dashboard](/v1/docs/portals-in-reader).

## Deleting a verification

At any time, you can select **Delete Verification**on an existing verification.

When you delete a verification in Slate, we:

- Redact all personal information, including biometric data, from Stripe
- Delete the verification entry in Slate

📖 [Stripe privacy policy](https://stripe.com/privacy)
