---
title: "Inbound Faxing"
slug: "inbound-faxing"
updated: 2026-09-25T16:53:15Z
published: 2026-09-25T16:53:15Z
canonical: "knowledge.technolutions.net/inbound-faxing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbound Faxing

> [!WARNING]
> 📝 Note: Technolutions no longer provides direct fax support for Slate
> 
> As of December 17, 2021, the third-party fax service that powered direct faxing in Slate shut down, so Technolutions has ended direct fax support. The steps below describe an alternate inbound faxing solution.

To receive faxes in Slate, configure a new fax number with a fax-to-email service such as [RingCentral](https://www.ringcentral.com/fax/features/how-it-works.html), then set up an Inbox group for faxing. Incoming faxes arrive in Batch Acquire by email, ready for assignment to records.

📖 Further reading:

- [Inbox Setup](/v1/docs/configuring-inbox)
- [Batch Acquire](/v1/docs/batch-acquire)
- [Using RingCentral to receive faxes via email](https://www.ringcentral.com/fax/features/how-it-works.html)

## Configuring an Inbox Group for faxing

1. Go to **Database → Inbox Groups.**
2. Select **New Group**.
3. Set the new inbox group’s **Type** to **Scan to Batch Acquire.**
4. Give the new inbox a descriptive **Name**, like **Inbound Fax**.
5. Select **Save**.

All messages received via the inbox group email address will appear in Batch Acquire for assignment to a record.