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Inbox Automations
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Inbox Automations
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AI Chatbots
The Inbox Live Bots feature uses machine learning techniques to offer answers to frequently asked questions. The bots are powered by "prompts" (not to be confused with prompts used with fields in Slate) that are collections of paired inputs and outp...
Updated : 03 Oct 2024
Automate Inbox Message Status (Resolve / Open)
User/Role assignment, automatic replies, staff notifications, and status updates can all occur automatically using the Rules Editor. Resolve rules allow you to automatically mark a message as Resolved or Open. Messages will remain open until t...
Updated : 20 May 2024
Automate Inbox Notifications
User/Role assignment, automatic replies, staff notifications, and status updates can all occur automatically using the Rules Editor. Notification emails can be sent to notify users of specific types of emails. For example, if you want to alert user...
Updated : 20 May 2024
Automate Inbox Assignments
ser/Role assignment, automatic replies, staff notifications, and status updates can all occur automatically using the Rules Editor. Assignment rules allow you to assign a message to a Role and/or User. 🔔 Important! Messages cannot be sent i...
Updated : 20 May 2024
Automate Inbox Automatic Replies
User/Role assignment, automatic replies, staff notifications, and status updates can all occur automatically using the Rules Editor. Automatic Reply rules send a response to the sender of the message automatically. Just as with other rules, you are...
Updated : 20 May 2024
Automate Inbox Processing (Star / Flag)
User/Role assignment, automatic replies, staff notifications, and status updates can all occur automatically using the Rules Editor. Resolve rules allow you to automatically mark a message as Resolved or Open. Messages will remain open until t...
Updated : 20 May 2024