--- title: "Letter & Postcard Tracking" slug: "letter-postcard-tracking" updated: 2025-08-29T16:41:35Z published: 2025-08-29T16:41:35Z canonical: "knowledge.technolutions.net/letter-postcard-tracking" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt > Use this file to discover all available pages before exploring further. # Letter & Postcard Tracking Letter and Postcard tracking enables a user to obtain status details relating to the location of physical print messages, such as letters and postcards, sent via Deliver. ## Tracking print mailings 1. Navigate to the **Interactions** section on the desired person record. 2. Click on the desired print mailing. 3. Within the **Status** setting, click **Display Events**. [![preview.png](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/preview.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A17%3A07Z&se=2026-11-12T19%3A17%3A07Z&sr=c&sp=r&sig=0z0ybajLWuf6aXmIEUpFjN6nsnGotPGfc6k2w73VzFQ%3D)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/preview.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A17%3A07Z&se=2026-11-12T19%3A17%3A07Z&sr=c&sp=r&sig=0z0ybajLWuf6aXmIEUpFjN6nsnGotPGfc6k2w73VzFQ%3D) 4. A Message Events pop up will display, chronicling the path of the mailing. Timestamp dates and times indicate the corresponding location of the mailing. Available message events include *In Transit*, *In Local Area* and *Re-Routed*. [![event.png](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/event.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A17%3A07Z&se=2026-11-12T19%3A17%3A07Z&sr=c&sp=r&sig=0z0ybajLWuf6aXmIEUpFjN6nsnGotPGfc6k2w73VzFQ%3D)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/event.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A17%3A07Z&se=2026-11-12T19%3A17%3A07Z&sr=c&sp=r&sig=0z0ybajLWuf6aXmIEUpFjN6nsnGotPGfc6k2w73VzFQ%3D)