Purchasing Deliver Credits for SMS, Print, and Voice
- 26 Jun 2024
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Purchasing Deliver Credits for SMS, Print, and Voice
- Updated 26 Jun 2024
- 2 minute read
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Deliver Configuration allows purchasing and managing credits and configured accounts for texting (SMS), voice/audio, fax, postcards, and letters delivered from Slate.
👤 Required RoleAdministrator (All Access)
Accessing Deliver Configuration
Click Database on the top navigation bar and select Deliver Configuration. Any service accounts that have been configured appear in a list.
Adding Accounts
To add a new account, click Add Account.
The following service accounts can be configured:
SMS/Voice
Facebook Ads
Print
Scoir Unifed Messaging
SMS/Voice
SMS/Voice accounts are used for Text Messaging, Robocalling, and Webinar Audio Bridges.
📝 NotePurchase at least one block of Slate Credits to add a SMS/voice phone number.
Once you have purchased Slate Credits, you can provision a sender number in an area code or zip code of your choosing, or one which contains specified digits. This will be the number that appears as the caller ID for all outgoing texts and to which return texts will be sent.
One number is included with each instance, and each additional number is available for $1 per month.
Click Select, then enter the confirmation text in the browser pop-up and click OK. Your new number appears in the list.
Select the number to edit it.
Configurations include:
Status: Active or Inactive
Name: Give the account a descriptive internal name.
Inbox Group: Assign the account to an Inbox Group.
Inbox User: Assign the account to an Inbox User.
Bot: Assign the account to an Inbox Live Bot.
If the phone number is to be used for Voice (as opposed to SMS), the following settings can be configured:
Slate Voice: Determine whether the account should ring the assigned user via Slate Voice. Inbound calls will utilize 1 credit/minute for calls that are terminated with Slate Voice.
Dashboard: Assign the account to an inbound call dashboard.
Slate Voicemail: Determine whether the account should use Slate Voicemail.
Call Forwarding: Determine whether the account should use call forwarding.
Forwarding Number: If using call forwarding, add a forwarding number. Inbound calls that are forwarded to an external number utilize 3 credits/minute.
Additional SMS/Voice numbers are available at the cost of $1 per month (billed as 100 credits per month) for each additional number.
Facebook Ads
Selecting Facebook Ads redirects you to Facebook. From there, you can connect an existing Facebook Ads account to Slate. For more information, see our article on Facebook Custom Audiences and Facebook's documentation.
This account type allows for the sending of physical printed materials configured in Slate.
Scoir Unified Messaging
Select this account to use Slate Credits to send messages within Scoir to Scoir applicants, including "stealth" applicants (that is, students that are raising their hand in Scoir but haven’t reached out via Slate). Status tracking lets you see clicks and opens on the messages in Scoir.
📖 Further reading
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