For more than a decade, Slate has incorporated artificial intelligence and machine learning technologies to help institutions work more efficiently, make better decisions, and deliver more personalized experiences. From real-time transcription and document recognition to modern generative AI capabilities, Slate’s use of AI has always been guided by one consistent principle: innovation with integrity.

Slate AI builds on this heritage, providing new tools that enhance productivity and insight, all while maintaining Slate’s uncompromising standards for privacy, security, and ethical use.

Evolution of AI in Slate

AI has been part of Slate’s foundation for many years. Long before the introduction of generative models, Slate deployed artificial intelligence to power features that quietly improve performance and accessibility every day:

• Real-time closed captioning and transcription for webinars and events, using speech-to-text models to improve accessibility and compliance.

• Background segmentation to identify and isolate people or objects in a video, removing the original background and replacing it with a virtual image or scene in real-time.

• Optical character recognition (OCR) to extract text from scanned forms, documents, and receipts, streamlining data entry and record matching.

• Image and pattern recognition in document uploads to automatically identify file types and support automation workflows.

• Natural language and predictive features to improve search relevance, text recognition, and user guidance.

The introduction of Slate AI simply represents the next chapter in this ongoing evolution, expanding AI’s role from background automation to proactive assistance.

Responsible AI

Technolutions’ approach to Responsible AI ensures that Slate AI is used to augment human expertise, not replace it. AI features are designed to empower users, improve efficiency, and reduce manual workload, all within a framework that emphasizes:

• Transparency: Clear communication about what AI is doing and how data is handled.

• Accountability: Continuous review and oversight of subprocessors, algorithms, and safeguards.

• Human Oversight: AI assists; it does not make institutional decisions.

• Fairness and Security: Every integration is reviewed for technical robustness, bias reduction, and ethical impact.

Secure Extension of the Slate Ecosystem

Slate AI operates within Slate’s secure, cloud-based infrastructure.

Like existing subprocessors that power key parts of the Slate platform—AWS for infrastructure, Stripe for payment processing, Twilio for SMS delivery, and Splunk for operational analytics, among others—OpenAI serves as a trusted subprocessor to enable certain AI-driven features such as summarization, content generation, and conversational assistance.

OpenAI’s role is tightly scoped and governed by the same security, compliance, and contractual standards that apply to all subprocessors in the Slate ecosystem.

Data Handling, Privacy, and Confidentiality

When you use Slate AI:

• Your data remains your data. It is never used by OpenAI or any subprocessor for model training, fine-tuning, or improvement.

• Requests are ephemeral. Data is transmitted securely, used only for the duration of the operation, and never stored externally.

• Strict isolation applies. No client data is shared beyond the immediate request context.

• Access is controlled and auditable. All AI features respect Slate’s role-based permissions and institutional security policies.

Encryption and Technical Safeguards

All communication between Slate and its subprocessors, including OpenAI, is fully encrypted:

• In transit: TLS 1.2+

• At rest: AES-256 encryption

• Endpoints: Secure, authenticated HTTPS requests only

• Data lifecycle: No persistent storage of request payloads outside the originating environment

Every interaction with Slate AI maintains the same level of protection as all other Slate features.

Compliance, Governance, and Oversight

Slate AI operates under the same comprehensive governance framework as the broader Slate platform. Technolutions maintains Data Processing Agreements (DPAs) and enforces privacy and security obligations consistent with institutional requirements and applicable law.

Institutions benefit from:

• Consistent data residency and audit logging.

• Established monitoring, alerting, and incident response processes.

• A transparent subprocessor registry.

Responsible Innovation

Slate AI represents the natural continuation of Technolutions’ mission: to empower institutions through technology that is secure, transparent, and human-centered. By combining years of AI experience with the latest advances in natural language understanding, Slate AI continues to help institutions achieve more, responsibly.

Summary

• AI has been part of Slate for years, powering transcription, OCR, recognition, and automation.

• Slate AI extends these capabilities responsibly, leveraging modern generative tools to enhance productivity.

• Client data remain encrypted, private, and never used for model training.

• OpenAI acts solely as a secure subprocessor, governed by Slate’s existing compliance and data protection framework.

• Responsible AI remains the cornerstone of Slate’s design philosophy—innovation guided by ethics, transparency, and trust.