Slate Credits manage all Slate purchases, including SMS, print, and voice. Access Slate Credits by selecting Database from the main navigation, then selecting Slate Credits.

1. Balance: A quick reference of Total Credits purchased, Debits (Invoiced), Debits (Pending), and Active Balance.

2. Service Rates: A series of charts with the current service rates by service. 

3. Order Links: Select Add Funds to be redirected to the Slate Funds page, where you can purchase increments of Slate Credits in USD. See Purchasing Credits. Select Order Name Badge Paper to be redirected to the name badge order form. See Badge Printing.

4. Funds: Each credit purchase with date and time of purchase and number of credits purchased.

5. Debits: Each credit debited from an account with the month, number of credits debited, and the type of service (for example, SMS, voice, or additional number).

✨ Tip

Slate Credits do not expire.

Click Display Service Rates for a complete listing of all service rates.

📝 A note regarding Slate Voice:

The cost of Slate Voice comes directly from the upstream telecommunications providers that count a partial minute as a full minute. A call for 20 seconds would count as 1 minute, and a call for 1 minute and 20 seconds would count as 2 minutes. All the pricing is pay-as-you-go, so there are no "line charges" where you're spending $50/month for a line regardless of utilization. Compared to the cost of a full year of a $50/month line, Slate Voice provides 500 hours of outbound minutes to destinations in the +1 country code. 

Recipient Data Fees

The recipient may incur data and usage fees from their mobile provider for any text messages they receive, especially where they may not have an unlimited text messaging plan. You must capture permission to text message an individual before sending any text messages. This is generally accomplished by creating a custom field that is added to all external forms, such as an inquiry form and event registration forms.

Purchasing Credits

Once a Deliver Configuration account has been created and configured, Slate Credits can be purchased in blocks with a minimum of $100 USD. The cost reflected is the cost that Slate is charged for these services provided by external providers, and Slate passes these charges on to clients. To purchase credits, enter the first name, last name, and email address of the purchaser.

🔔 Important!

Unused Slate Credits cannot be refunded.

Payment for credits can be made by credit card or by invoice for payment by corporate check. Payments must be made within 30 days of purchase.

Access purchased credits by returning to the Slate Credits page.

🔔 Important!

Message credits are used for all incoming and outgoing messages. For example, if you send one domestic SMS text from Slate and receive an SMS reply, your account will be charged one cent for each message.