Slate Credits manage all Slate purchases, including SMS, print, and voice. Access Slate Credits by selecting Database from the main navigation, then selecting Slate Credits.

By default, all Slate Credits are assigned to a default Slate Credits account. Create additional Slate Credit accounts to further target your spend.

1. Balance: A quick reference of Total Credits purchased, Debits (Invoiced), Debits (Pending), and Active Balance.

2. Service Rates: A series of charts with the current service rates by service. 

3. Order Links:

   • Select Add Funds to be redirected to the Slate Funds page, where you can purchase increments of Slate Credits. See Purchasing Credits.

   • Select Order Name Badge Paper to be redirected to the name badge order form. See Badge Printing.

4. Funds: Each credit purchase with date and time of purchase and number of credits purchased.

5. Debits: Each credit debited from an account with the month, number of credits debited, and the type of service (for example, SMS, voice, or additional number).

✨ Tip:  Slate Credits do not expire.

Click Display Service Rates for a complete listing of all service rates.

Slate Voice

The cost of Slate Voice comes directly from the upstream telecommunications providers that count a partial minute as a full minute. A call for 20 seconds would count as 1 minute, and a call for 1 minute and 20 seconds would count as 2 minutes.

Recipient Data Fees

The recipient may incur data and usage fees from their mobile provider for any text messages they receive, especially where they may not have an unlimited text messaging plan.

You must capture permission to text message an individual before sending any text messages. This is generally accomplished by creating a custom field that is added to all external forms, such as an inquiry form and event registration forms.

Purchasing Credits

Once a Deliver Configuration account has been created and configured, you can purchase Slate Credits. To purchase credits, enter the first name, last name, and email address of the purchaser.

🔔 Important!  Unused Slate Credits cannot be refunded.

Payment for credits can be made by credit card or by invoice for payment by corporate check. Payments must be made within 30 days of purchase.

Access purchased credits by returning to the Slate Credits page.

🔔 Important! Message credits are used for both incoming and outgoing messages.