Calls placed using Slate Voice are automatically logged in the record's Timeline as a Placed Call. 

To explore a record's call history: 

1. Select Records from the top navigation bar. 

2. Search for the record's name in the Partial Match search bar.

3. Select the record's Timeline tab.

4. Select a Placed Call to view details.

   

Clicking on a Placed Call opens a dialog box containing the following information:

• Status: Whether the call was outgoing or incoming.

• Timestamp: The date and time when the call was placed.

• Duration: The amount of time spent on the call.

• From: The Slate Voice phone number associated with the caller.

• To: The phone number being called.

• A red circle icon identifies calls that were recorded. If the call was recorded, you can listen to and download the recording in the Phone call pop up.