Calls placed using Slate Voice are automatically logged in the record's Timeline as a Placed Call.
To explore a record's call history:
Navigate to a Record.
Select the record's Timeline tab.
Select a Placed Call to view details.
Clicking on a Placed Call opens a dialog box containing the following information:
Status: Whether the call was outgoing or incoming.
Timestamp: The date and time when the call was placed.
Duration: The amount of time spent on the call.
From: The Slate Voice phone number associated with the caller.
To: The phone number being called.
A red circle icon identifies calls that were recorded. If the call was recorded, you can listen to and download the recording in the Phone call pop up.
