---
title: "User Permission Request"
slug: "user-permission-request"
description: "Slate's User Permission Request feature streamlines the process for users requesting access to restricted functions, enhancing security and administrative efficiency."
tags: ["Users, Permissions, and Access"]
updated: 2026-04-10T22:51:45Z
published: 2026-04-10T22:51:45Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# User Permission Request

When a user attempts to access a function that they are not permitted to access, Slate denies them access and displays a Forbidden error page that includes a link to request access.

You can disable this in [Database → Configuration Keys](/v1/docs/configuration-keys#enable-permission-requests). See Detailed instructions below.

## User Perspective

When a user encounters a Forbidden error condition, Slate displays a message to describe the denial, along with a link to appeal the denial. To make the appeal:

1. Select the **Request Access** link.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-1MFGU0MR.png)
2. Enter an explanation for the request in the **Reason for Request** field.
3. Click **Submit**. The Forbidden page is updated to indicate that your request has been submitted. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-KDV3L9D1.png)

The system records the request date and time, the user account making the request, the requested page, and the required authorization.

## Administrator Perspective

Security Administrators may review access requests and update the user's access if appropriate. To perform the update:

1. Select **Database** on the Slate navigation bar, and in the **Users & Access** section select **User Permissions**.
2. Click the **Access Requests** link on the right side of the page. The **Access Requests** page appears with a list of current requests filtered by status (pending, in progress, completed, or rejected).

[![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/17194899732507.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/17194899732507.png)
3. To manage a request, select the request in the list. A **Request Access** pop-up window appears. The pop-up window provides the user name and links to assist in managing the user and viewing the requested page (including an impersonated view).
4. Select the link with the user's name. A pop-up window opens to edit the user's record.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-DGMQUHZ8.png)
5. Navigate to the the **Permissions** tab and change the appropriate permissions by selecting the checkbox next to the permission name.
6. Click **Save** to update the user's permissions.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-V7C9Y0RH.png)
7. Set the **Status** of the request to the desired value from the list.

> [!WARNING]
> Note
> 
> This step only sets the status of the *request*, not the user's permissions.
8. Enter additional information regarding the request in the **Notes** area.
9. Click **Save**.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-1XTCX0KR.png)

## Disabling the Permission Request Feature

If desired, this feature can be disabled to prevent admins from managing user permission requests.

1. Select **Database** on the Slate navigation bar, and in the **Configurations** area select **Configuration Keys**.
2. In the **Security & SSO Settings** area select **Enable Permission Requests**. An **Edit Enable Permission Requests** pop-up window appears. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-WEVLHDUI.png)
3. Set the value for **Enable Permission Requests** to Disabled.
4. Click **Save**.

![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-5XMYURXX.png)

> [!WARNING]
> Note
> 
> If the permission request feature is desired in the future, repeat Steps 1 and 2 in the previous procedure, but for Step 3, set the value for **Enable Permission Requests** to Enabled (Default Behavior) and click **Save**.