Voice Snippets extend the Inbox snippet tool beyond email and SMS messaging into voice messages. You can create personal snippets or share them in your organization for others to use.
Create a Voice Snippet
To create a voice snippet for a specific user, a specific role, or for anyone in Inbox:
Select Inbox in the top navigation bar.
Select Snippets on the right side of the page.
Select New Snippet to open the New Snippet popup
Enter the following configuration in the popup window:
Folder: Select an existing folder or select Other and enter a new folder name to create.
Name: Give the Snippet a descriptive name
Method: Slate Voice
Sharing (optional): Select to enable the setting of permissions for the recorded snippet.
Description (optional): Provide a brief description of the snippet.
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Recording a snippet message
Select the microphone icon to begin recording your message. The microphone icon changes to a round "record" icon.
Select the "record" icon to start recording the message. The round "record" icon changes to a square "stop" icon.
After your message, select the "stop" icon to end the recording. The "stop" icon changes to the round "record" icon and a playback tool appears, enabling you to review the recorded message.
Select Save to save the snippet.
If you selected the Sharing option, an Edit Permissions popup appears. Select Edit Grantee to manage the permissions for the snippet. All users (or those with granted permission) can access the snippet during any inbound or outbound call.
