---
title: "Voice Snippets"
slug: "voice-snippets"
description: "Expand your messaging toolkit with Voice Snippets: Create and share voice messages easily using Slate Voice, moving beyond email and SMS."
updated: 2026-03-31T20:20:37Z
published: 2026-03-31T20:20:37Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.technolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Snippets

Voice Snippets extend the [Inbox snippet](/v1/docs/inbox-snippets) tool beyond email and SMS messaging into voice messages. You can create personal snippets or share them in your organization for others to use.

## Create a Voice Snippet

To create a voice snippet for a specific user, a specific role, or for anyone in Inbox:

1. Select **Inbox** in the top navigation bar.
2. Select **Snippets** on the right side of the page.
3. Select **New Snippet** to open the New Snippet popup [![New Snippet](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image-1774652299434.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16429279465371.png)
4. Enter the following configuration in the popup window:
  - **Folder**: Select an existing folder or select **Other** and enter a new folder name to create.
  - **Name**: Give the Snippet a descriptive name
  - **Method**: Slate Voice
  - **Sharing** (optional): Select to enable the setting of permissions for the recorded snippet.
  - **Description** (optional): Provide a brief description of the snippet. ![](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/image(245).png)

## Recording a snippet message

1. Select the microphone icon to begin recording your message. The microphone icon changes to a round "record" icon.![Microphone Icon](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925011611.png)
2. Select the "record" icon to start recording the message. The round "record" icon changes to a square "stop" icon.

[![Record Icon](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925014043.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925014043.png)
3. After your message, select the "stop" icon to end the recording. The "stop" icon changes to the round "record" icon and a playback tool appears, enabling you to review the recorded message.

[![Stop Icon](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925021339.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925021339.png)
4. Select **Save** to save the snippet.

[![Save Button](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512907388571.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512907388571.png)
5. If you selected the **Sharing** option, an **Edit Permissions** popup appears. Select **Edit Grantee** to manage the permissions for the snippet. All users (or those with granted permission) can access the snippet during any inbound or outbound call.

[![Edit Grantee Link](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925033883.png)](https://cdn.us.document360.io/cd8ea7a6-07f3-4846-a554-627ac016d3e3/Images/Documentation/16512925033883.png)