You've Got Mail! Inbox Setup and Tips

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Summary

Demonstration and discussion of best practices for setting up Inbox in Slate, including tips for setup, testing, automation, and permissions.

Original Air Date: 03/15/2017

Topic	Timestamp
Getting Started	02:56
Step 1: Think About Your Process	03:48
Step 2: Set Up Inbox Roles for Access	04:39
Step 3: Create an Inbox Group	07:00
Step 4: Test Inbox	08:25
Using Inbox	09:55
Interface Overview	11:15
Creating Snippets	22:57
Automating Inbox	26:10
Adding the Messages Query Base	28:00
Actions When Messages Enter Inbox	28:53
Assigning Emails to Staff	33:08
Automatically Resolve Messages	35:20
Automatic Replies	36:25
Notify Staff	39:54
Setup Message Forwarding	41:57
Final Inbox Tips	44:50
Q&A	46:00

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