Enabling Ping
  • 18 Jul 2024
  • 1 minute read
  • Dark
    Light
  • PDF

Enabling Ping

  • Dark
    Light
  • PDF

Article summary

Ping must be enabled to begin collecting data. Ping collects data from two types of sources:

  • Internal: Collected when Ping is activated on all Slate pages, including events and applications

  • External: Collected when Ping code is placed in a webpage's HTML

📝 Note

Slate forms embedded on a webpage are considered external.

Enabling Ping on all Slate pages

To enable Ping on all Slate pages:

  1. Select Database from the main navigation.

  2. Select Configuration Keys in the Configurations section.

  3. In the Branding, Privacy, & Ping section, select Embed Ping on Slate Pages. A popup appears.

  4. From the dropdown, select Enabled.

  5. Click Save.

Embed Ping on Slate Pages.png

Embedding Ping tracking on any external website

To enable Ping tracking on external sources, including embedded Slate forms:

  1. Select Database from the main navigation.

  2. Under Branding, select Ping. The Ping page displays a snippet of JavaScript.

  3. Copy the snippet.

  4. In your external webpage or template, open the HTML editor.

  5. Paste the snippet inside the ... tags.

  6. Save your change in the HTML editor.

Copy Ping JavaScript snippet.png

📝 Note

The Ping tracking code must be placed on each and every web page on which you want to track accesses.

Position of the JavaScript snippet

Ping function usually isn't impacted by where the code snippet is placed, but we recommend placing it immediately prior to the closing tag. This is also the recommendation for Google Analytics.

It doesn't matter whether Ping is placed before or after Google Analytics or other JavaScript code in the tag.

📖 Further Reading

Ping Overview


Was this article helpful?

What's Next