Quick Overview Slate Payments is a built-in gateway and payment processor for Slate, providing the best experience for processing event payments, application fees, enrollment deposits, donations, and other payment types. Slate Payments typically h...

This article walks you through the steps needed to set up Slate Payments in your database. Before you begin Required reading Before you begin, see Charging Payments in Slate Using Interactions and Activities to learn how Slate uses acti...

Slate Payments is a built-in payment processor that can be used instead of integrating Slate with an external processor. If you’re new to Slate Payments, setup is entirely self-service, requires no technical knowledge, and can be done in less t...

Sometimes, after a payment is made, the cardholder, seeing the charge on their account statement and not recognizing it, will call their bank or credit card issuer to dispute the charge. A payer might dispute a payment as a way to get around a no-re...

This article describes refunding payments made through Slate Payments . 📝 Note If you are using an external payment processor , refunds must be initiated in that external processor's system . Notifications for those external refunds are no...

When you set up a Slate Payments deposit account (the Stripe Connect holding account on the Slate Payments platform), you are also asked to specify an external bank account to which available funds should be sent. These transfers to your bank acco...

🔔 Important This article discusses the balances and settings of the Stripe Connect account, not your external bank account. However, adjusting some of these settings may require assistance from your Finance team. Your Slate Payments Deposi...

If you accept payments in Slate through an external provider and want to migrate, either fully or in part, to Slate Payments , you can request a migration. Each external payment integration setup is different—sometimes they differ within a single ...

Recurring payments in Slate use Stripe. Migrating your recurring payments to Slate takes two forms: If your existing gift or subscription service uses Stripe as its back-end payment processor, you can skip ahead to Migrating from an existing Str...

You can use Slate Payments Terminal to accept in-person and MO/TO (mail order/telephone order) payments in Slate. You can collect these payments using dedicated P2PE hardware designed to process payments securely, efficiently, and with reduced c...

You can collect payments directly on an iPhone with the Slate mobile app. Installing the Slate mobile app On an iPhone XS or newer , download the Slate mobile app from the Apple App Store . Starting September 16, 2025, Apple will require all ...

This article includes security information for Slate Payment Terminal, which can collect payments with both iPhone Tap to Pay and with dedicated hardware. Compliance & information matrix The following table demonstrates security features avail...