When a user attempts to access a function that they are not permitted to access, Slate denies them access and displays a Forbidden error page that includes a link to request access.
You can disable this in Database → Configuration Keys. See Detailed instructions below.
User Perspective
When a user encounters a Forbidden error condition, Slate displays a message to describe the denial, along with a link to appeal the denial. To make the appeal:
Select the Request Access link.
Enter an explanation for the request in the Reason for Request field.
Click Submit. The Forbidden page is updated to indicate that your request has been submitted.
The system records the request date and time, the user account making the request, the requested page, and the required authorization.
Administrator Perspective
Security Administrators may review access requests and update the user's access if appropriate. To perform the update:
Select Database on the Slate navigation bar, and in the Users & Access section select User Permissions.
Click the Access Requests link on the right side of the page. The Access Requests page appears with a list of current requests filtered by status (pending, in progress, completed, or rejected).
To manage a request, select the request in the list. A Request Access pop-up window appears. The pop-up window provides the user name and links to assist in managing the user and viewing the requested page (including an impersonated view).
Select the link with the user's name. A pop-up window opens to edit the user's record.
Navigate to the the Permissions tab and change the appropriate permissions by selecting the checkbox next to the permission name.
Click Save to update the user's permissions.
Set the Status of the request to the desired value from the list.
Note
This step only sets the status of the request, not the user's permissions.
Enter additional information regarding the request in the Notes area.
Click Save.
Disabling the Permission Request Feature
If desired, this feature can be disabled to prevent admins from managing user permission requests.
Select Database on the Slate navigation bar, and in the Configurations area select Configuration Keys.
In the Security & SSO Settings area select Enable Permission Requests. An Edit Enable Permission Requests pop-up window appears.
Set the value for Enable Permission Requests to Disabled.
Click Save.
Note
If the permission request feature is desired in the future, repeat Steps 1 and 2 in the previous procedure, but for Step 3, set the value for Enable Permission Requests to Enabled (Default Behavior) and click Save.