The Slate Inbox feature allows your institution to directly manage multiple office email accounts hosted by email clients such as Gmail and Outlook and incoming text messages in Slate. For example, At Slate University, emails sent to " admissions...

You can configure your existing email addresses to forward messages to Slate. The following sections describe how to configure permissions and a forwarding address for Inbox. ⭐ Best Practice Begin migrating just one mailbox into Inbox. Once...

The HTML editor in Inbox is the same editor used throughout Slate, including Deliver, Form Builder, Event Landing Pages, and on the person record when composing individual email messages. This section will discuss the features that are specific to I...

Role assignments for messages are important, as the Role dictates which users are able to view and respond to the message within Inbox. If a message was assigned to a general Admissions Role, and the message instead must be answered by a user who is...

Snippets allow you to quickly add content that is used repeatedly to a message. Multiple Snippets can be used in the same message. Simply place your cursor in the location you would like the text to appear within the HTML editor, and then click on ...

Below are outlined a list of common problems and their solutions. These solutions are not guaranteed, nor is the Microsoft Outlook Add-In supported by Technolutions. ✨ Inbox Gateway provides universal support across operating systems and cloud...